Terms and Conditions

The J.S. Bogdanovich Guitars terms and conditions are applicable to all products including guitars sold by J.S. Bogdanovich Guitars. Different terms apply to different types of products and are outlined below.

Guitars

Guitars will be shipped only when full payment is received. Once the guitar is received, the client has a 3 day trail period to try out the instrument. During this trail period the instrument may be returned if the client is not satisfied. Payment will be refunded less any deposit, and less any expenses associated with any repairs necessary to return the instrument to new condition.

DVDs

Unopened DVDs,, or DVD box sets, may be returned and refunded. If the clear plastic wrap packaging on the DVD, or DVD box set, has been opened the DVD, or DVD box set, cannot be returned for any reason. All returns must be made within 7 days of receipt of the order. Refunds will be made only if all terms described herein are met.

Digital Products

Digital products are not refundable under any circumstances.

Buzz-Off® Fret Leveling Kit

The Buzz-Off® Fret Leveling Kit is sold exclusively by J.S. Bogdanovich Guitars. Any sale of the Buzz-Off® Fret Leveling kit by any unauthorized dealer, reseller, or retail outlet is prohibited. Violators are subject to legal action.

Guitar Making and Woodworking Supplies & Kits

All guitar making products sold at J.S. Bogdanovich Guitars are of the highest quality. Products may be returned for any defects of craftsmanship for either replacement or refund. Guitar making products include templates, molds, workboards, tools and guitar making kits. All returns must be made within 7 days of receipt of the order.  Refunds will be made only if all terms described herein are met.

Wood

Wood products such as veneer, fingerboards, center patches, braces, bindings and wood kits may not be returned if used in any way( ie. cut, shaped sanded, or containing any visible tool marks). Unused wood may be returned for either replacement or refunded. All returns must be made within 7 days of receipt of  the order. Refunds will be made only if all the  terms described herein.

Wood supplied by Allied Lutherie is the responsibility of Allied Lutherie. Any and all return requests  will be made with Allied Lutherie.

If you have any questions regarding this return policy, contact us via telephone at 828-398-8704 or e-mail.